This website is operated by Pyrotree Inc. Throughout the site, the terms “we”, “us” and “our” refer to Pyrotree Inc. Pyrotree Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Subscription to the webjoint.com services are on a month-to-month basis and can be canceled at any time, no contract.
You agree that you are a legitimate business operating under the current laws of the state that you are in. Use of our software or services is not allowed for illegitimate businesses.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
Credit card information is always encrypted during transfer over networks.
We reserve the right to refuse service to anyone for any reason at any time.
All of our hardware is sourced from a third-party vendor. Upon ordering, we purchase the hardware from our supplier(s) and ship it to our office. We go through a set up and installation process, which is included in the origional price paid, then ship it to you ready to use.
We screen all hardware during our set up process, and make sure everything is functioning properly. If, for whatever reason, the hardware stops functioning properly, we process returns up to 14-days. We do not accept returns for any other case unless the hardware has an error or does not function. We do not allow refunds for our set up and installation fee.
There is a $99 fee to process returns, which covers shipping and repackaging on our end. Funds will be returned for your hardware within 30-days of verification.
Prices for our products are subject to change without notice. If there is a price increase in the future, you will be “grandfathered” in for life at the rate you originally subscribed at.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall Pyrotree Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
The features in software or services provided by Pyrotree Inc. are intended for legal use and are not permitted for illegitimate activity. All features in WebJoint software, included but not limited to automatic patient verification, patient management, inventory management, staff management, delivery management, point of sale, and online ordering are only available for use at the discretion of the business owner. If the laws in your state do not allow use of certain features, then you must abide by those laws. Any patients verified through the WebJoint software should also be checked by the business owner. Pyrotree Inc. is not accountable for ensuring patients using our software are valid and legally able to place orders in your state. Pyrotree Inc. is also not accountable for ensuring employees, venders, and others that interact with the software are valid and legally able to conduct business in your state.
Due to the digital nature of our product, refunds are very limited. We only offer full refunds within 48-hours of the billing date. After 48-hours, refunds can only be granted under special conditions in which the grounds for the refund are caused by us. Refunds are granted under our discretion only and can take up to 14 days to process. We do not grant refunds for any setup fees because that payment is used to purchase your domain name, SSL security encryption and configure your website with our software.
If you purchase WebJoint software for one year at a time, this amount is non-refundable due to the discounts and free perks you receive. If, for any reason, a refund is requested and we are in fault, we can grant a partial refund for the months WebJoint software was not used. In this case you will lose any discounts agreed upon and will be charged in full for any perks (design and development) we agreed to include in your yearly package. A partial refund can be granted under our discretion and can take up to 14 days to process.
This document was last updated on July 20, 2015