This website is operated by Pyrotree Inc. Throughout the site, the terms “we”, “us” and “our” refer to Pyrotree Inc. Pyrotree Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools which are added to the our services shall also be subject to these Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

General Conditions

Subscription to the services are on a month-to-month basis and can be canceled at any time, no contract.
You agree that you are a legitimate business operating under the current laws of the state that you are in. Use of our software or services is not allowed for illegitimate businesses.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
Credit card information is always encrypted during transfer over networks.
We reserve the right to refuse service to anyone for any reason at any time.

Hardware Policy

All of our hardware is sourced from a third-party vendor. Upon ordering, we purchase the hardware from our supplier(s) and ship it to our office. We go through a set up and installation process, which is included in the origional price paid, then ship it to you ready to use.
We screen all hardware during our set up process, and make sure everything is functioning properly. If, for whatever reason, the hardware stops functioning properly, we process returns up to 14-days. We do not accept returns for any other case unless the hardware has an error or does not function. We do not allow refunds for our set up and installation fee.
There is a $99 fee to process returns, which covers shipping and repackaging on our end. Funds will be returned for your hardware within 30-days of verification.


Prices for our products are subject to change without notice. If there is a price increase in the future, you will be “grandfathered” in for life at the rate you originally subscribed at. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the Service or its content: (a) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (b) to submit false or misleading information; (c) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (d) to fallicilate illegal transactions or run a business that doesn't adhere to the laws of your state; (e) to collect or track the personal information of others; (f) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (f) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall Pyrotree Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
The features in software or services provided by Pyrotree Inc. are intended for legal use and are not permitted for illegitimate activity. All features in WebJoint software, included but not limited to automatic patient verification, patient management, inventory management, staff management, delivery management, point of sale, and online ordering are only available for use at the discretion of the business owner. If the laws in your state do not allow use of certain features, then you must abide by those laws. Any patients verified through the WebJoint software should also be checked by the business owner. Pyrotree Inc. is not accountable for ensuring patients using our software are valid and legally able to place orders in your state. Pyrotree Inc. is also not accountable for ensuring employees, venders, and others that interact with the software are valid and legally able to conduct business in your state.


You agree to indemnify, defend and hold harmless Pyrotree Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Refund Policy

Due to the digital nature of our product, refunds are very limited. We only offer full refunds within 48-hours of the billing date. After 48-hours, refunds can only be granted under special conditions in which the grounds for the refund are caused by us. Refunds are granted under our discretion only and can take up to 14 days to process. We do not grant refunds for any setup fees because that payment is used to purchase your domain name, SSL security encryption and configure your website with our software.
If you purchase WebJoint software for one year at a time, this amount is non-refundable due to the discounts and free perks you receive. If, for any reason, a refund is requested and we are in fault, we can grant a partial refund for the months WebJoint software was not used. In this case you will lose any discounts agreed upon and will be charged in full for any perks (design and development) we agreed to include in your yearly package. A partial refund can be granted under our discretion and can take up to 14 days to process.

Entire Agreeent

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this site or in respect to The Use constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

Governing Law

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of California.

Changes to Terms of Use

You can review the most current version of the Terms of Use at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

This document was last updated on July 20, 2015